1. About Us

MangoraMart is an online grocery delivery service operated by NottsIT Ltd, providing grocery products within Nottingham and surrounding areas.

By using our website and placing an order, you agree to these Terms and Conditions.

2. Eligibility

You must be at least 18 years old to place an order.
By using this website, you confirm that you meet this requirement.

3. Orders

All orders are subject to availability.

After placing an order:

• You will receive an order confirmation email.
• This does not constitute acceptance of the order.
• We reserve the right to cancel orders if products are unavailable or pricing errors occur.

4. Pricing

All prices are displayed in GBP (£) and include VAT where applicable.

We reserve the right to update prices at any time without notice.

5. Payments

We accept payments via Stripe (credit/debit cards and supported methods).

MangoraMart does not store full payment card details.

Payment must be received before dispatch.

6. Delivery

We deliver within designated Nottingham areas.

Delivery time slots are estimates only and not guaranteed.

We are not liable for delays caused by:

• Traffic
• Weather
• Events beyond our control

If delivery fails due to incorrect address or customer unavailability, additional charges may apply.

7. Substitutions

If a product is unavailable, we may substitute it with a similar item of equal or higher value.

You may:

• Accept the substitute
• Reject it at delivery
• Request a refund within 24 hours

8. Returns and Refunds

Please refer to our Refund Policy for full details.

Perishable goods cannot be physically returned due to food safety regulations.

Non-perishable goods may be returned within 14 days if unopened and in resaleable condition.

9. Consumer Rights

Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015.

If goods are faulty, unsafe, or not as described, you may be entitled to repair, replacement, or refund.

10. Account Responsibility

You are responsible for maintaining the confidentiality of your account login details.

We are not liable for unauthorised account use resulting from your failure to safeguard credentials.

11. Website Use

You agree not to:

• Misuse the website
• Attempt to access restricted areas
• Introduce malicious software

We reserve the right to suspend access if misuse is detected.

12. Limitation of Liability

To the fullest extent permitted by law, MangoraMart shall not be liable for indirect or consequential losses.

Nothing excludes liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation

13. Intellectual Property

All branding, logos, content, and materials on this website belong to MangoraMart and may not be reproduced without permission.

14. Changes to Terms

We may update these Terms from time to time.
The latest version will always be available on this page.

15. Governing Law

These Terms are governed by the laws of England and Wales.

16. Contact

MangoraMart
Operated by NottsIT Ltd
Website: https://mangoramart.com
Email: support@mangoramart.com